I came into Honda Listers at Solihull yesterday to look at a used HRV. After chatting with Ty I arranged for a test drive today. Following this, Ty was able to offer me a deal for purchasing the vehicle, including part exchanging my Ford Focus and a few extras which helped sweeten the deal. I will be collecting the car on Wednesday. Ty was friendly, helpful, knowledgeable, remembered my fiancee's custom from twelve months ago and answered all my questions. I arrived today, not expecting to purchase the car, but was sufficiently impressed to go ahead with the deal. Thank you.