Absolutely amazing experience! I have never met staff so welcoming before. This was my first time doing through a dealership with buying a car and I didn’t realise how easy the process was - took around 4 days altogether. John Bassford, the salesman that dealt with my request, was incredibly polite and explained everything thoroughly to me, from the car itself to how the paperwork and finance all works, so I understood it all. He made me feel extremely comfortable whilst I was there and out on a test drive. Not once did I feel pressured to buy anything extra or to buy the car in fact - nothing is pushed down your throat unlike some places you go to nowadays. I would happily recommend Listers Volkswagen Loughborough to anyone looking to purchase a car through a dealership.