N. Woodcock, 15 March 2013
I am contacting you to thank you for the excellent (outstanding) customer service I have received from yourself and VW this week, please extend my thanks to the rest of the team - Dean, and Natasha- not to forget Paul the sales manager,
I can honestly say that today’s collection was the best car purchase experience I’ve had over the years. Very thoughtful (go the extra mile!) putting the car under cover and giving me gifts including a handover photo which I will post to Facebook.
I have just signed my insurance over to VW also, an indication of how pleased I have been to date with VW as a whole (despite the fact the cost was a little more than with my current insurer), their sales team were equally as helpful.
Dean was the lead in this process and nothing appeared to be too much trouble - he certainly went the extra mile-thanks Dean.
If you are thinking of buying a five star plus car from a from a five star plus dealership think Listers COVENTRY.
Thanks to all for making my week!
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