Ms Woolford 14th October 2013
I have just collected the Honda Jazz that my Mum bought from your dealership on the Stratford Road and have to say that the service offered was very good indeed. We were made to feel welcome right from the first time we walked in just to *’have a little look’. My Mum had no intention of buying a car in England, but did - what more do I need say!!*
All the members of staff we dealt with were excellent - friendly, courteous and welcoming. The showroom environment was pleasant - the only minor criticism I would make (and it really is picky) is that whilst sitting in the lounge area there was a conflict of noises, the radio music in the showroom clashed with the TV.
A special note of thanks should be made to Mark Scott, Sales Executive. Both Mum and I were extremely impressed with him - his level of professionalism and demeanour were excellent, he listened to our concerns and genuinely appeared to want to help us. He was patient and we felt under no pressure to buy/make a decision/hurry up at any stage during the process. He showed good humour as appropriate and was a pleasure to do business with.
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