'Your customer care is first class'

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Mr Murray- 12th March 2014

It’s just over a week since you fitted my new wheels and tyres to my IS300, so I thought I’d drop you an email to thank you for transforming my car to the point that it handles like a new, better car :-)

I’d also like that thank you and your colleagues at Lexus for your customer care, it is first class. With particular thanks to Tom (I think that is the young chap’s name - dark hair, early 20s) he’s a really asset to your team.

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