Mr and Mrs Beardsworth - 26th November 2014
We would like to confirm that the service we received has been excellent, from the initial visit to the office to collect a leaflet when Edward was extremely approachable to the following phone calls with James Whittingham and also James, Sales Manager.
The only reason we made our initial enquiry was because of an advertisement in the Sunday Mail for the Toyota Yaris Sport and we were impressed with the image and terms, which made us reflect that now was perhaps the time to revisit Toyota as it has been a little time since we have had Toyota Corollas, the liftback version and had been very impressed then. We did some research with other garages but wanted to remain local so enquired at Listers in Lincoln. They were very professional, extremely helpful over the phone and we booked to test drive last Sunday and look at a purchase.
We arrived to a friendly greeting from reception and the offer of a drink whilst we waited. James Whittingham dealt with us efficiently and professionally and referred to Steve Clark, Business Manager who also chatted and looked after us well. We decided to go ahead and order a Yaris Sport and look forward to picking it up some time next week. We would definitely recommend Toyota Lincoln to our friends and hope to continue to purchase Toyotas in the future with yourselves.
I am a Master Technician for Lincoln Audi, I once worked for Toyota years ago when they were owned by Linpac so have some experience of how good their vehicles are, and my wife works for a major High Street Bank and we were very happy with your service and would like to express our thanks to all the staff involved. If the collection of the Toyota next week goes as smoothly we will be very pleased.
Had a similar experience?
If you would like to share a similar Listers experience, we would love to hear from you.
Listers Group take customer satisfaction very seriously, so whether your comments are good or bad, your feedback is extremely important to our continual development. In short, we NEED your honest feedback, so please if you have a minute to spare we’d be very grateful for any encouragement, suggestions or observations you may have that might help us along.