Customer Reviews of Listers Audi

I had a really positive experience at Audi Birmigham.Gianni is a genuinely nice person—friendly, patient, and never pushy. He helped me find the right car without any pressure and made the whole process feel easy and stress-free. He also let me know I could contact him anytime if I had questions, which gave me real peace of mind. I did run into a minor issue with the car shortly after purchase, but Daniel (the manager) was brilliant. He took the matter seriously and went above and beyond to make sure everything was resolved quickly and professionally. Both Gianni and Daniel showed excellent customer care, and I truly felt looked after.

Ben helped us buy a new used approved car we found through the website. He was very prompt at responding to questions, flexible with times and got the car ready to a very high standard ready for purchasing. Nothing seemed too much trouble and his friendliness and communication was second to none, before, during and after purchase! Thank you very much Ben!!

Everything went as planned. I could not have wished for better service.

Paul Parker at Audi Birmingham was incredibly helpful, he was at the end of the phone or on email at every point during my purchasing journey and I cannot thank him enough for all his help.

From an initial on line enquiry to collecting car last Saturday the service received by Phil Smith has been superb. Phil was attentive and went the extra mile to assure that I drove away with my new car ( new for me!). Nothing was not too much trouble and the 3hour drive to Stratford was worth it for the excellent service he provided.

Excellent customer service. Thank you for the valet.

Birmingham Audi has always been my first choice over the years. I recently purchased a new car and settled the finances on my previous one with the help of Gianni and Sanj. Both were highly professional throughout the process. Gianni also found me a fabulous vehicle from the fleet that I love. Thank you to the team—it’s been an enjoyable journey so far!

I had my MOT done recently, and the service received was excellent!

Had great service from all the staff here - especially Spencer - I purchased an Approved Used Audi and had great service - lots of options discussed and cars ready to test drive

Exceptional customer service from start to finish and I would recommend Birmingham Audi to anyone.