Although I haven't gone ahead with the potential purchase I wanted to rate Audi on their customer service, time and understanding. Arif - was honest from the moment he met us, advising us on motability choices and took the time to take me out for a test drive in his personal car (the closest to the spec I wanted to test drive) he took the time to go over the details and even contact me afterwards by phone. However I had a few cars I was interested in and with the limited options on motability I went for another vehicle for multiple reasons (cost, spec/economics) I felt they still deserved a review because of the time they spent on me its the least I could do in return, I had a not very good experience with Listers VW but Listers Audi was the complete opposite I was listened to and time wasn't an issue and my special needs son who was quite loud wasn't judged or dismissed by the team and for that reason should other options in the future become available this is what would bring me back to them. Again, thank you so much. All the best for the future. (I hope to be back again)