Generally visit here once a year for a service. Have in the past had issues parking but pleased to greeted my Mr. Carlos who told me to put my wide car in a wide space by the entrance. Service advisor was waiting and I was in and out in the courtesy car in minutes. I don't recall paying for a courtesy car before £15 but it was better than a taxi. Got the call at 4pm that car was ready and collection was straightforward too. So no significant issues but didn't really test them out all that much.