Background
With three million sales on the board, the Caddy is well established as the core starting point for Volkswagen's commercial vehicle line-up. Its history dates back to 1978 and a Golf-based US market pick-up called the Rabbit which was brought to Europe and rebadged 'Caddy' in 1982. But the Caddy's history as a small van really began in earnest with the second generation model of 1995. That became more sophisticated in the third generation form of 2003 which was subsequently offered in lengthened 'Caddy Maxi' form. By now, MPV and Camper variants were also available - and offered with both body lengths.
The 'Caddy 4' updated design of 2015 was visually very little different from its predecessor but much more sophisticated in terms of comfort, safety and efficiency. Five years on though, it was time for a more radical change, which brought us to the fourth generation SB-series model we're going to look at here.
Driving Experience
There are a trio of 2.0-litre diesel engine options to kick off, with a choice of 75PS, 102PS and 122PS outputs. All get 6-speed manual transmission and if you go for the 122PS version, you'll be offered the option of a 7-speed DSG auto gearbox. We wouldn't really recommend the relatively feeble entry-level 75PS version unless you'll only be using your Caddy for urban deliveries but the other two variants should offer a decent turn of speed. For the few segment customers wanting petrol power, a 1.5-litre TSI engine with 114PS is available.
This Caddy can also be had with an eHybrid 1.5-litre PHEV drivetrain. This uses a high voltage battery and electric motor to deliver a combined 150PS, with 350Nm of torque through the 6-speed dual clutch automatic transmission you have to have. With this Plug-in Hybrid there are various drive modes you'll need to master: 'EV Now', which drives using only the electric motor; 'EV Auto', which balances electric and petrol power to best suit driving conditions; 'EV Later', which drives using only the petrol engine, saving all the battery energy for use later; and 'EV Reserve', which saves a driver-defined level of battery energy for later use. Towing capacity's up to 1.5-tonnes - the same as the top diesel.
Design and Build
Visually, the Caddy hasn't looked much different since the third generation version was launched back in 2003. So the complete styling re-think for this SB-series model was somewhat refreshing; no contour or component was left untouched. The high bonnet is a bit like that of a compact SUV and both the radiator grille and the headlights also look car-like. As usual with this model line, the standard body shape is joined by a lengthened Caddy Maxi model but the ordinary SWB Caddy Cargo may in this current form be sufficient for your needs, being 93mm longer and 62mm wider than its pre-2020-era predecessor. The key difference is one you can't see, this SB-series design's model's switch to an all-new, stiffer MQB platform.
Behind the wheel, it's all neat and unfussy with dark grey plastics prevailing on every surface but a higher quality feel prevailing and quite a higher level of infotainment including a 10.4-inch centre-dash screen and a wide range of connectivity options that work via an integrated eSIM. There's also the option of a 10.25-inch Digital Cockpit instrument binnacle display screen. Where fitted, the AGR-approved ergoComfort seats are particularly supportive, approved by the German campaign for Healthy Backs Society. And an electronic handbrake is standard, plus buyers can specify electric closing aids for the sliding doors and the tailgate.
Market and Model
The ex-VAT pricing for this Caddy starts at just over £24,000 ex-VAT for the base 1.5-litre TSI petrol model, but most variants sold will be 2.0-litre TDI versions, normally purchased in the £24,000-£30,000 ex-VAT bracket. There's also an eHybrid PHEV petrol version priced from around £28,500 ex-VAT.
The Caddy van variant is known as the 'Caddy Cargo', while the passenger-carrying MPV model simply as the 'Caddy'. The Caddy Cargo is our focus here and there are three trim levels available across the range ('Commerce', 'Commerce Plus' and 'Commerce Pro') and two wheelbase options, standard or 'Maxi'.
All mainstream models get a touchscreen infotainment system, usually 10.4 inches in size, with range-topping 'Commerce Pro' variants offering a more sophisticated 10-inch Discover Media navigation system. This Caddy is also equipped with an 'always connected', integrated eSIM, which allows infotainment systems to be prepared to access mobile online services and functions of 'We Connect'. The interior also gets an electronic handbrake, cruise control and a heat-insulating windscreen. 'Commerce Plus' trim adds and ergoComfort driver's seat, air conditioning and body-coloured bumpers. 'Commerce Pro' adds 16-inch alloy wheels, all-round parking sensors, power-folding mirrors, a rear view camera and a digital cockpit instrument screen.
You can add a roof vent for better climate control and faster stationary ventilation in the back. Safety-wise, there can be a total of 19 camera systems fitted to this Caddy, including Adaptive Cruise Control, a 'Trailer Assist trailer manoeuvring system, 'Side Assist' (basically a Blind Spot system), 'Rear Traffic Alert' (which warns you of oncoming vehicles when you're reversing) and 'Emergency Assist' (assisted stopping in an emergency). There's also VW's 'Travel Assist' set-up which allows for a degree of level 2 autonomous driving.
Practicalities and Costs
Cargo space width is 1,606mm and there's enough width between the wheel arches for a Euro pallet to be loaded in and turned sideways. Cargo space length is 1,797mm in the SWB - or up to 2,150 in the longer Maxi version. You get a 3.1m3 cargo capacity in the standard short wheelbase Caddy; or 3.7m3 in the Caddy Maxi, which has a wheelbase that's 215mm lengthier. The Maxi model gets a longer sliding side door and can take two Euro pallets. There's no load-through hatch option though. Payload is up to 698kg for the diesel models - and potentially up to 740kg for the eHybrid.
All right, so it's practical. And the running costs should add up too. The 2.0TDI 102PS version most customers choose manages up to 51.4mpg on the combined cycle and up to 143g/km of CO2. For the 2.0TSI 122PS DSG auto, it's 50.4mpg and 148g/km. The petrol eHybrid is rated at 565mpg and 11g/km.
The Caddy eHybrid's Plug-In Hybrid battery can be fast charged at up to 50kW using public fast chargers - which isn't a particularly fast speed but is fine for a PHEV. You can recharge the vehicle at home using AC charging up to 11kW, but most owners will be using a more conventional 7.4kW garage wall box.