Welcome to Lexus Coventry

Once again we have enjoyed great customer service from Lexus Coventry. Although we had only had this car for a year, the opportunity to upgrade it was made possible by re-financing it with a more competitive interest rate. This meant the new LBX Premium Plus has some additional features on it that make the car even more enjoyable to use and drive. Thank you to all the team, exemplified by John Pham's enthusiasm, that made the switch over between vehicles seemless and efficient.

I had the most incredible experience picking up my new car from Joe K on March 1st! From start to finish, I was treated like royalty. Joe went above and beyond to ensure the handover was flawless. He gave me a thorough tour of my new vehicle and took the time to explain all of my paperwork in detail. Leading up to the collection, he kept in regular contact to confirm I was happy with the date and provided clear instructions on what I needed to bring. What really stood out was Joe's personal touch — he even took the time to explain the meaning behind the origami cat and the tea ceremony artifacts in the showroom, which added such a special and unique element to the experience. Thank you, Joe, for making 'New Car Day' truly unforgettable!

Very thorough team, very friendly and helpful too, across sales and service, they are a pleasure to deal with. Special mention to Gary La and Lee for their help and patience in the whole purchasing process. I'm also very pleased and impressed with the new NX.