Toyota hybrids prove faultless in What Car? Reliability Survey

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Self-charging hybrid electric models from Toyota have registered perfect 100 per cent scores in the 2019 What Car? Reliability Survey. The results drawn from the responses of more than 18,000 British motorists reaffirm the long-lasting quality and durability of the technology, pioneered by Toyota since 1997.

The Yaris Hybrid supermini was one of three cars to achieve a blemish-free record in the survey, with respondents reporting no faults at all in the past year. Its achievement was not a quirk: the strength-in-depth of the Toyota model range earned the brand second place overall in the rankings for most reliable manufacturer, with a score of 97.7 per cent.

Announcing the results, What Car? reported: “Many people worry that hybrid and electric cars will be less reliable and costlier to service and repair, due to all the new technology they utilise. However, two of the three cars with a 100 per cent reliability rating come from this class: the Lexus CT and Toyota Yaris Hybrid. Owners of these two hybrid hatchbacks told us their cars had performed perfectly over the previous 12 months; not one experienced a problem.”

Toyota Hybrid

This year the Toyota RAV4 was again the most reliable model in the large SUV category with a “virtually fault-free” record and a 99.5 per cent reliability score.

Reliability is one of the key factors behind the rapid growth in popularity of Toyota hybrids, together with the technology’s fundamental fuel economy and low emissions, smooth and refined performance and competitive ownership costs. Hybrid electric models currently account for 56 per cent of Toyota new vehicle sales in the UK.

Paul Van der Burgh, President and Managing Director of Toyota in the UK, said: “We are committed to delivering the highest levels of quality, durability and reliability in every car we make, so it is very rewarding to see how this is reflected in the day-to-day ownership experiences of our customers. The What Car? survey confirms that our self-charging hybrid electric technology is robust and can be relied upon to do the job, mile after mile.”

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