Listers Volvo Worcester announced best in the midlands

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Congratulations to our team at Volvo!

The team at Listers Worcester received the award for showing resilience and continuing to deliver excellent customer service throughout a difficult year, which has led to some truly industry-leading results.

In a year like no other, the Worcester team worked tirelessly to ensure a safe and simple experience for all customers. The team adapted quickly, introducing virtual and phone appointments to help advise customers, which contributed to them exceeding all sales targets for the year.

Kristian Elvefors, Managing Director of Volvo Car UK, said: “A relative newcomer to the Volvo network, having joined at the end of 2017, Listers Worcester have managed to achieve huge success.

“Challenging themselves after the first lockdown, the business achieved new car growth of 23 per cent and used car growth of 16 per cent, all against a backdrop of very challenging times for everyone.

“With its great team success and service, and the mindset to overachieve on any objective, Listers Worcester is the rightful winner of the Midlands Retailer of the Year.”

David Westwood, Retailer Principal of Listers Worcester, said: “We are delighted to accept Volvo’s Midlands Retailer of the Year award for 2020.

“This is a fantastic achievement for us, recognising how hard our team has worked over what has been an extremely difficult year. The entire team always goes above and beyond what is expected of them – we have hit all of Volvo Car UK’s targets and given our customers the best service possible.

“I am extremely proud of everyone at Listers Worcester and would like to thank them for all their efforts – this award would not have been possible without them.”

Listers Volvo Worcester is currently open for essential services and MoT tests, as well as virtual and phone appointments to discuss its range of electric, hybrid, petrol, diesel and Volvo Selekt Approved Used Cars.

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