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Listers SEAT Coventry and Worcester named Industry Leaders

in Reputation's 2021 "Automotive Reputation Report".

Listers SEAT Coventry and Worcester have been named Industry Leaders in Reputation's 2021 "Automotive Reputation Report," an analysis of 35,000 automotive OEM brands, dealer groups and dealerships across Europe, the United States, and Canada.

Measured on a scale of 0 to 1,000, Reputation’s Reputation Score is a comprehensive index of the digital presence of business locations across more than 70 industries. Reputation Score is calculated based on multiple factors measuring overall review sentiment in review sites, business listing accuracy and other indicators that reflect consumers’ experiences and opinions — both online and on-site. For its “2021 Automotive Reputation Report,” Reputation analysed the online data of more than 35,000 dealerships and leading automotive brands worldwide from reviews, listings, social media, search results and customer engagements across a number of sources, including Google, Facebook and more.

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Industry Leader

“I am incredibly proud of my team, for all their hard work and effort over past 12 months. Customer Service is of paramount importance to us all, asking for Google and Facebook reviews is at the forefront of all we do, and this award goes someway to recognise that. Achieving an average of 4.8 stars over 2000+ reviews for SEAT and CUPRA Coventry. Well done Team” - Richard Steel, Head of Business at Listers SEAT Coventry

"We are all extremely proud to be presented with this award, it is great for the team to have their excellent customer service recognised nationally. With current supply issues and COVID offering challenges, the team have continued to maintain a high level of customer service and it is really pleasing to see it is being recognised through GOOGLE and Facebook reviews." - Matthew Hill, Head of Business at Listers SEAT Worcester

Average rating of 4.9 based on Facebook and Google customer reviews for Listers SEAT.

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