MINI Teleservices

Wherever you are, we’re right by your side. MINI Teleservices is a collection of innovative and intelligent features which deliver greater convenience and efficient servicing processes. And what’s more, Teleservices is standard on MINI Hatch & Clubman models from March 2016 and Convertible models from July 2016.

Automatic TeleService Call.

As soon as a service is needed, your MINI’s service related data will be transmitted to your preferred MINI Centre via Automatic Teleservice Call. Your MINI Centre will retrieve this data, analyse it and contact you to arrange a service or maintenance appointment. This means your MINI Centre will be better prepared for your visit by pre-ordering any parts which may be required.

Breakdown Call.

If your MINI happens to run into Technical difficulties, the MINI Teleservice Breakdown Call function allows you to contact Roadside Assistance directly from your car. Once contact is made with a Roadside Assistance Agent, detailed technical data is sent directly from your car to allow a quick and accurate remote diagnosis.

Battery Guard.

If the charge level of your MINI’s battery drops below a critical level, the MINI Teleservice Battery Guard will become active. If the reason for activation can be attributed to a technical fault, your MINI Centre will be notified immediately and will contact you to arrange an appointment.