BMW Proactive Care

Proactive Care

Proactive Care provides the best solution for you and your BMW every day of the week. Offering you proactive, individual support should a fault be detected, when your service is due, or if you break down or have an accident. Enjoy the benefits of BMW Service with Proactive Care.

What do you need to qualify for Proactive Care Services?

  • Active BMW ConnectedDrive account.
  • A vehicle assigned to your BMW ID, either in the My BMW app or on the My BMW portal.
  • Your personal data registered under your BMW ID, with your current phone number, email address, and a preferred BMW Service Partner.

To be contacted and supported throughout your BMW journey, please consent to the privacy policy in your vehicle and communicate with your local Listers BMW Retailer. To make contacting you easier, push notifications can also be enabled in the My BMW app.

My BMW App

Stay connected with the world of BMW through our user-friendly and easy-to-install app. Designed to enhance your driving experience, the app is compatible with all BMW models. With this app, you can easily map out your route and send it directly to your car, check your car's status, and access its fuel or battery level from anywhere. Installing the app is hassle-free, and it's incredibly user-friendly.

Staying Connected to your BMW

The following features are available whether your BMW is fuel-powered, plug-in hybrid or all-electric. You can:

  • Plan your next route remotely, before sending it straight to your BMW’s navigation system.
  • Check your doors are closed and locked, and if required, lock them remotely.
  • Activate your car’s lights to locate it in a busy place.
  • View your car’s tyre pressure and see if any action is required.
  • With selected models*, use the app to access the car’s Remote Theft Recorder. If the alarm system is activated, it will inform you by push notification and use the car’s cameras to record images inside and out
  • Use the ‘Explore’ tab to access the latest stories and news from the world of BMW, along with exclusive content and competitions.
BMW_App

The BMW app provides a convenient platform to schedule servicing appointments with our fully trained technicians. You can also use the app to request roadside assistance, which automatically sends your car's vitals. Additionally, you'll receive the latest updates, invitations, and news from the world of BMW, as well as access to unmissable prize draws.