FAQ's: How the Scheme Works

Can someone else drive for me?


Leasing a car through the Motability Scheme includes insurance for up to two named drivers – these can be yourself, friends, family or carers. A third driver can also be added for an additional cost. The Motability Scheme includes insurance for up to two named drivers – yourself, carers, family or friends.

All proposed drivers should check Motability Scheme’s policies and RSA Motability’s (RSAM) eligibility criteria regardless of when they are added. Only drivers listed on the Certificate of Motor Insurance are insured.

How can I find adaptations available on the Motability Scheme?


The Motability Scheme site holds details of adaptations; from simple driving controls to person hoists for assisting users into a standard car.

How can I find cars available on the Motability Scheme?


Our cars are available on the Motability Scheme, you can use the Car Search on our Motability website.

How do I apply to the Motability Scheme to lease a vehicle?


If you are eligible, all you need to do is visit your local Listers dealer and ask for an appointment with one of our Motability specialists at that branch. They will arrange test drives and can help you enjoy choosing a car that’s right for you.

Your specialist will take you through a Motability Scheme Suitability Questionnaire. Once you have chosen a car, your chosen dealer will complete the application for you online at the branch. You’ll need your Certificate of Entitlement, a recent utility bill, and the driving licences of any drivers. If your proposed driver is unable to come with you to the dealership, they must complete the Driver Consent Form.

How much does leasing through the Scheme cost?


You will exchange all or most of the higher rate mobility part of your allowance for the course of the lease. Other parts - such as the care component - remain untouched and you will receive them as normal.

Meanwhile, for cars there are three prices:

  • Some cost less than your allowance
  • Others cost the same as your allowance
  • Some require a one-off, Advance Payment

Insurance, breakdown cover, servicing and maintenance, tyre and windscreen replacement are all taken care of.

I’ve only got a provisional licence, can I join the Scheme?


If you are the customer, there are no restrictions; you will though have to meet all other criteria. Providing you are shown as permitted on the Insurance and accompanied by the nominated driver (over 21 and has held a driving licence for at least three years) you can learn to drive in the Motability Scheme car.

For others, restrictions do apply regarding provisional licence holders, e.g: you must be aged 21 or over and in addition, meeting all other acceptance criteria.

What is “Contract Hire”?


“Contract Hire” is the term used to describe the type of leasing agreement contract offered through the Motability Scheme. All the “Contract Hire” lease agreements offer a new car of your choice every three years (five years for wheelchair accessible vehicles); the leasing package also includes insurance, servicing and maintenance, breakdown cover, as well as tyre and windscreen replacement. “Contract Hire” is a type of leasing agreement offered on the Motability Scheme. All agreements offer a new car of your choice every three years (five for wheelchair accessible vehicles); the package includes insurance, servicing and maintenance, breakdown cover, tyres and windscreen replacement.

What is a Wheelchair Accessible Vehicle (WAV)?


A Wheelchair Accessible Vehicle (WAV) is a converted where a wheelchair user can travel either as a passenger or a driver, without needing to transfer seats or from the wheelchair.