I wanted to let you know how pleased I have been during the process of purchasing my new Audi A4.
I walked into your Stratford showroom in March this year and was introduced to Nigel Spragg. He listened to my requirements and very clearly went through my options, he provided information which I took away to consider my options.
After a couple of visits to the showroom we concluded that the A4 was my preferred options and he took my order, explaining each step and answering all my questions.
I picked up my car on Friday 25th May which I am highly delighted with.
Throughout the whole process Nigel has been very professional, polite and his customer knowledge of the vehicles and options available were very impressive; in other words I have had a great ‘Customer Experience’, which I want to let you know about.
Please pass on my thanks to Nigel and I look forward to years of trouble free motoring.