I took delivery of my latest Mercedes-Benz yesterday and wanted to take the opportunity to immediately offer some feedback on my experience with Mercedes-Benz of Lincoln. I was introduced to Nick Lister who subsequently dealt with the complete sales process. I want to comment straight away that Nick’s pleasant demeanour and professionalism throughout have been outstanding.
Having taken a test drive I decided to purchase the vehicle. On collecting the vehicle Nick made the paperwork; purchase, service plan and so on painless and introduced Mark to take advantage of GAP and Smart policies. Nick then introduced me to John Davidson for the familiarisation brief.
I was impressed to see my new car in a roped-off area of the showroom awaiting me, a very nice personal touch. John pitched the familiarisation just right and was responsive to my needs. I am extremely grateful for the time and care taken in this area.
Despite living close to both Mercedes-Benz Nottingham and Derby I am minded to return to Lincoln for my car servicing requirements based on my experience to date and the rather disappointing service received locally.
My conclusion is that there is an exceptional team of friendly helpful staff at Mercedes-Benz of Lincoln.