Both my-self and my wife are extremely please with our new Mercedes, but also with the whole sales experience. We consider this was due to the attention to detail, care, patience and professionalism of Jeremy Dodd, not to mention his good humour.
He made it clear that we were His customers and, as such, could expect his help and support over every issue. Jeremy answered all our questions accurately ans promptly, providing us with full information on our chosen vehicle. He also explained additional products provided by the dealership such as insurance very clearly and at no time did we feel pressured to purchase these. Indeed, as a result of this approach we brought four products.
Neither my wife or I had ever driven an automatic car before; Jeremy made a real effort to put us at ease on the test drives so that we were fully confident on taking delivery of the vehicle. In fact, he came into work on his day off to accommodate our needs regarding the test drives.
Mercedes Benz cars are a significant purchase for any family - I can say unequivocally that Jeremy made this decision very easy.
Mr J M
16th May 2012