I am one extremely satisfied customer. So much so, I feel compelled to highly commend your Team.
To Service. The whole customer team gave off a cheery vibe making me feel at great ease.
The Service Advisor I dealt with was ‘first class’. With a friendly and professional demeanour, we soon struck up a ‘friendly’ rapport - which suited me perfectly.
He explained to me (in my preferred Layman’s terms) what had taken place; not only the coding of my keys but the Visual Health Check and the ignition coil replacement update from Audi. ‘Impressed’ is NOT the word! An OUTSTANDING SERVICE from Audi and Listers, with particular thanks to Dan (Tombs).
From the point of walking into the dealership, I received a warm welcome from your smiley receptionists and a sincere thank you and farewell.
I left buzzing, my car had been cleaned inside and out - love the ‘sorry for moving your seat’ card too. A lovely touch, thank you to the Valetor.
All in all, a wonderful experience.
I have to confess I always take my service custom to independent garages, yet I feel you may have just converted me to use my local Main Dealer (You) in future. I had always thought prices were over-inflated, yet I feel you represented Excellent value for money.
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