I have just completed the handover of a new C-Class with the excellent Sales Executive Luke Baxter. From my initial contact with him to completing the collection and handover of the car, everything has run effortlessly and all my queries have been answered in a prompt manner.
In particular I was very happy with being given the demonstrator vehicle to take out for an hour on my own, something which is uncommon with other brands and I don’t feel you get the opportunity to relax and drive the car normally with someone watching you.
It is more than fair to say that I have been completely satisfied with the service I have received from both Luke and the rest of the team at Mercedes Grimsby. I look forward to replacing my current vehicle in a few years time.