"...excellent customer service..." - Listers Volkswagen Worcester

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Beth B. Listers Volkswagen Worcester, 08 February 2013

Dear Jason,

I am contacting you to thank you for the excellent customer service I have received from yourself and VW this week, please extend my thanks to the rest of the team - Alison and John in particular.

As someone who really enjoys driving and regular changes their vehicle, I can honestly say that today’s collection was the best car purchase experience I’ve had over the years. You have a very attentive showroom and putting the car under cover and giving me flowers was a lovely touch. My friends on Facebook have been equally impressed!

I have just signed my insurance over to VW also, an indication of how pleased I have been to date with VW as a whole (despite the fact the cost was a little more than with my current insurer), their sales team were equally as helpful.

Please could you escalate this message to your Manager as I am keen to ensure he is aware of the excellent service I have received from yourself and others. I’ll be in touch later this week, as we discussed. Enjoy the fudge!

Best Wishes,


Customer Handover Worcester

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