A good experience in all ways
I know I complain when people don’t ring me back but I am also very appreciative of people who do things well.
Yesterday was the best handover I have had on a new vehicle and exceeded my expectations. You have got to know me quite well and understand that I don’t want things to be too formal and that I enjoy a bit of humour. You covered all the points on the documentation and did a good run through of the vehicle. A good experience in all ways.
For most of us a new car is our second largest purchase, so the hour or so involved in the pickup is important.
I can’t thank you enough for getting it right.
As you know I have passed on a recommendation. If they get serious I will suggest they come to you rather than their local dealer.
Thank you again.
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