"utter delight, transforms my feeling about car sales" - Nuneaton

Back to Listers Volkswagen Back to Volkswagen Customer Reviews

S MacCallum. 10 July 2015

Hi Andrew,

I feel that I really must get in touch with regard to James Cushing. I purchased my new Up! Yesterday after initially visiting on Sunday for a look at the VW brand. Firstly, James presented himself as an extremely helpful and knowledgable salesman. I use the term salesman lightly as I did not feel, as I usually do, sold an item. James was sensitive to my needs as a new customer, having never bought a new car before. His manner and aptitude was so remarkable that I made a decision to purchase there and then.

James did show me all the options and seemed as happy to deal with a used car as a new one.This is an utter delight and transforms my feeling about car sales! The outstanding and overall feeling I have about my important purchase is that James listened to what I wanted, explained every stage clearly, explained all my options and was patient and understanding when needs be.

The method of delivering joined up thinking and start to finish care is something I feel strongly about. At every stage of this purchase from viewing to driving away was magnifcantly handled. I know, from James professionalism I am in good hands.

This is my lasting impression of the whole experience, which is what will ensure I purchase my next car from Listers again.

The final comment that does need making is a lovely reveal of my new car under a cover! I love it! If that didnt make me feel special enough the beautiful bouquet of flowers from James did.

I felt quite tearful driving home!

Well done James and thank you.

Kind regards,

S MacCallum

Listers Volkswagen Nuneaton

Listers Volkswagen Nuneaton is now closed for today. It is next open tomorrow from 8:30am to 6:30pm.
2 Barling Way
Eliot Park
CV10 7RH

Had a similar experience?

If you would like to share a similar Listers experience, we would love to hear from you.

Listers Group take customer satisfaction very seriously, so whether your comments are good or bad, your feedback is extremely important to our continual development. In short, we NEED your honest feedback, so please if you have a minute to spare we’d be very grateful for any encouragement, suggestions or observations you may have that might help us along.

Please leave your feedback here.

We always keep a copy of our testimonials, so if you would like to see the original then please do not hesitate to ask on your next visit!