Mr Gough, 14th February, 2017

I have had need to visit the Service Department at Listers Worcester on three occasions since December.

What a fabulous set up you have there! I have been so impressed with the professional and courteous way in which my wife and I were treated. Your ladies on Reception duty were fabulous, so friendly and helpful every time.

On the second occasion Phil Pugh was extremely thorough and arranged a full health check on the vehicle and arranged for Jason, your technician, to take me on a test drive. He reassured me and explained the problem.

Today, my third visit, your team were outstanding, Chris Baker was superb. He explained everything thoroughly and kept me informed. The video clip I received from Ben, your technician, is first class and I must admit the best service I have ever received.

I just wanted to commend everyone who I dealt with for the fabulous service they give. I will be back.

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